Account deletion request

Users may request deletion of their Heart To Mind account and associated personal information at any time.

To request deletion

Email us at connect@hearttomind.in from your registered email address with the subject "Account Deletion Request". Please include:

• Full name
• Registered email address
• Mobile number
• A line confirming you want your account deleted

Processing time

Requests are processed within 7 business days after verification. You will receive an email confirmation once deletion is complete.

Data removed

• Profile information
• Account data
• Saved preferences
• User activity data

Data we may retain

Certain information may be retained where legally required. Subscription and payment records are kept for up to 7 years for tax and accounting purposes, as described in our Privacy policy, and are no longer linked to your profile after deletion.

Active subscriptions

Deleting your account does not automatically cancel a subscription purchased through Google Play Billing or Apple In-App Purchase. Please cancel it first from your Play Store or Apple ID subscription settings to avoid further charges. Subscriptions billed through Razorpay are cancelled as part of the deletion.

Contact us

Heart To Mind
Email: connect@hearttomind.in
Website: https://hearttomind.in