Policies
Account deletion request
Last updated: 8 September 2026
Users may request deletion of their Heart To Mind account and associated personal information at any time.
To request deletion
Email us at connect@hearttomind.in from your registered email address with the subject "Account Deletion Request". Please include:
- Full name
- Registered email address
- Mobile number
- A line confirming you want your account deleted
Processing time
Requests are processed within 7 business days after verification. You will receive an email confirmation once deletion is complete.
Data removed
- Profile information
- Account data
- Saved preferences
- User activity data
Data we may retain
Certain information may be retained where legally required. Subscription and payment records are kept for up to 7 years for tax and accounting purposes, as described in our Privacy policy, and are no longer linked to your profile after deletion.
Active subscriptions
Deleting your account does not automatically cancel a subscription purchased through Google Play Billing. Please cancel it first from your Play Store subscription settings to avoid further charges. Subscriptions billed through Razorpay are cancelled as part of the deletion.
Contact us
Heart To Mind
Email: connect@hearttomind.in
Website: https://hearttomind.in